Shipping & Returns
shipping
Our t-shirts are fulfilled by our print-on-demand supplier, Printify. We work with two of their partner facilities; Print Geek in Canada, and Monster Digital in the USA. Print Geek only ships within North America, while Monster Digital ships internationally. All t-shirt orders are shipped directly from these facilities to you.
returns
Due to the nature of print on demand and the size of our business, we are unable to accept returns or exchanges unless the product arrives damaged or defective. Please use our size chart to ensure the right fit and keep this in mind when placing your order!
If your order arrives damaged or defective, please contact Printify Support within 30 days of delivery. They offer refunds and free re-prints. More information on returns can be found here.
If you need help with the process, don't hesitate to contact us at contact@pixielocks.ca and we'll getcha sorted out!